07 Aug British Airways Cancels 91 flights sparking airport chaos
A ‘worldwide computer failure’ has left approximately 15,000 passengers stranded.
A British Airways IT failure has seen 91 flights grounded, with short-haul passengers being told to “make their way home”.
The IT failure has left planes on the ground due to complications involving safety during take-off. The airline has cancelled almost 100 flights from Britain’s two busiest airports, Heathrow and Gatwick.
Another 200 flights have been disrupted with delays affecting holidaymakers, including parents and their children. Some were stuck on planes for more than three hours due to the disruption.
The nightmare doesn’t stop there for British Airways, as they could be hit with a £5million compensation bill from those frustrated passengers.
Under EU rules, if a flight is cancelled or delayed by more than three hours, passengers may be entitled to up to €600, per person, depending on the distance of their flight and the length of their delay.
The purpose of this regulation is to enforce the rights of passengers who are subjected to delays, cancellations, denied boarding or even overbooking of flights.
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